Privacy Policy

Tawasul Point we operates this website and online store including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience.

Our Services are powered by WordPress WooCommerce, which enables us to process your orders, payments, and customer interactions securely.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit, make a purchase, or interact with our website. By using our Services, you agree to the terms of this Privacy Policy.

If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs in relation to the collection, processing, and disclosure of your personal data.

Disclaimer

Product images may be for illustration purposes only. Actual devices may vary slightly in color, Each device is inspected and tested to ensure the condition described in the listing is accurate.

1. Personal Information We Collect

We may collect and process the following types of personal information when you use our Services:

Contact Details: Name, billing/shipping address, phone number, and email address.

Financial Information: Payment method, card or transaction details (processed securely through our payment gateway).

Account Information: Username, password, and security settings.

Transaction Data: Products viewed, purchased, returned, exchanged, or added to wishlist/cart.

Communication Data: Messages or inquiries sent via contact forms, email, or chat.

Device & Technical Information: Browser type, IP address, operating system, and cookies.

Usage Data: How you navigate and interact with our website, including page visits and clicks.

2. How We Collect Your Information

We collect personal information in the following ways:

Directly from you: When you create an account, place an order, or communicate with us.

Automatically: Through cookies, analytics, and similar technologies when you browse our website.

From third-party service providers: Such as payment processors, shipping partners, or marketing tools.

From our partners and advertising networks: When you interact with our ads on other websites or platforms.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

To Process Orders and Provide Services: Managing purchases, payments, shipments, returns, and customer support.

To Improve and Personalize Services: Enhancing your shopping experience and recommending products.

For Marketing and Advertising: Sending promotional messages and showing relevant ads (you can opt out anytime).

For Security and Fraud Prevention: Protecting accounts, detecting unauthorized activity, and maintaining a safe shopping environment.

To Communicate with You: Responding to inquiries, providing order updates, and sending important notifications.

To Comply with Legal Requirements: Meeting obligations under Kingdom Of Saudi Arabia and international law.

4. How We Share Your Information

We may share your information with:

Service Providers: Payment gateways, shipping couriers, hosting providers, analytics, and support tools.

Business & Marketing Partners: To deliver personalized offers or advertisements.

Legal Authorities: If required by law, to comply with requests or prevent fraud.

Corporate Affiliates: Within our group for administrative purposes.

In Case of a Business Transfer: Such as merger, acquisition, or sale of assets.